Aurora Koh Chang Travel
Aurora Koh Chang Travel is a family run Travel Agency with over 10 years experience and over 4,000 people Transferred per year for their Tours and Travels. Customer service and direct point of contact are what make their service unique. They are here to bring you the best experiences throughout the East of Thailand, from the islands of Koh Chang, Koh Mak, Koh Kood, extending within the Trat and Chanthaburi region through to trips into Cambodia. Their partners are all long-standing local businesses with outstanding reputations and all trips and transfers are inclusive of full cover insurance. Their promise to you is the continual commitment to this high-class service and improvement.
Originally founded in 2005 Aurora Koh Chang Travel was known as Mega Travel until its takeover in 2016. Now run by a German entrepreneur and a 10 years experienced Thai Travel Operations Manager the company has already taken on expansion at a noticeable rate. Improvements have been set about to overhaul the old system and create a much more expanded data log in order for a clear company view in the future.
Number one Travel Clientele: Due to their availability of Thai, English and German speaking from the Mother tongue the majority of our clientele are European German and English speaking. Their clients seek a variety of trips, either tailor made or pre-determined from low budget through to high end luxury. The ages and backgrounds of their clients are varied.
Unique Company Characteristics: Being a customer focused Travel Agency their level of customer service and care for every individual is far above the average Tour Operator you are usually familiar with. They offer you a welcome meeting with your local guide and have a direct contact with your personal customer service agent throughout your stay. In this way, you have the freedom to contact them directly for advice and offers on the local trips and tours as you desire.
Agent Collaborations: Aurora Koh Chang Travel receives 85% of all its incoming booking through our long-standing partners. The European Travel Firms that they are partnered with include FTI Germany, FTI Austria, FTI Switzerland, Sonnenklar.TV, 5 vor Flug, Thomas Cook, Marco Polo, Diethelm Travel, Royal Silk Holidays and more. These strong relations have been developed and successfully maintained over years of reliable service and positive clientele experience and feedback. In addition every activity within their region of the Chanthaburi and Trat Province is sourced with local businesses. This means the service is personal and all queries can be resolved with a direct contact. It also allows you the comfort of knowing your trips are supporting the local families that have continued to work within this region.
Location: Aurora Koh Chang Travel is based in Koh Chang in the center of activities within the East of Thailand. Here, with strong connections within this region, their booking agents commence here and extend far beyond and lie firmly rooted as a number one Travel and Tour Guide in the region. Being at such a well located base means that they are on hand and easily accessible to our most popular guides, tours and clientele visiting the area. They believe that maintaining flawless internal through to external connections with impressive accessibility is the key to success.
Destinations of Travel: The destination areas covered by Aurora Koh Chang Travel are Chanthaburi, Trat, Koh Chang, Koh Mak and Koh Kood. In this region, they provide tours, transfers, day trips, packages and tailor-made trips. Beyond this region, we they also arrange transfers to and from Bangkok, Pattaya, Koh Samet, and Cambodian Borders: Had Lek, Poi Pet and Pailin.
Why Aurora’s Services are highly sought after: All of the services that you can access through our website Aurora Koh Chang Travel are set far beyond teh services of most tour operators. Every transfer, experience and trip is run by local people who have held a high standing relationship with the company owners throughout the last decade. Every service provider is distinguished and knowledgeable with a solid proven level of customer commitment and service delivery. On top of this Aurora Koh Chang Travel has the contact availability to receive feedback from every customer on a daily basis so we will only offer you the best Trips, Tours and Transfers that are available.
Their Commitment to You
Aurora have positioned themselves at the forefront of customer relations and they understand the importance of this commitment. As a well-established business, they pride themselves on their smooth operations. Every channel of communication through WhatsApp, Line, Facebook, telephone and email is available and actively encouraged to all of their agents and clientele alike. In this way, they aim to make every booking effortless and provide the most exceptional service available. Their philosophy is of reliability and impeccable service ensured by ease of contact and honest guarantees. They maintain strong connections with only their most trusted local business partners, who share their values and ethics on services, as well as towards the local environment.
Aurora pride themselves on bringing you travel options for Low Carbon Travel and Tourism within the region. They understand the importance of careful planning to ensure longevity, preservation and prosperity for the local region.
Tours & Excursions
All of their Tours and Excursions are brought to you with full insurance cover, efficient reliability and high ethical standards by local business people. Eco-Tourism and Low Carbon Travel are key focal points for their long-term project goals, and they are introducing more Low Carbon Trips and Tours to offer you. As a project in process they are excited to update you on their future expansion and collaborations. All their most recent news will always be displayed on their website.
Feedback: Due to their personal point of contact for every customer Aurora are pleased to receive a high level of constant feedback on all Trips, Excursions and Transfers. This high feedback rate means that we are always confident in the knowledge that every chosen operator is continuing to deliver a flawless experience to their clientele with their chosen activity. It also allows you to instantly investigate and resolve any cause for concern which is raised.
Standards: Aurora’s high standards are enforced with a strict code of conduct. You will find that their operators always fitted with appropriate quality clothing and abstaining from smoking and use of bad language around their guests. Our Environmental policy is taken responsibly on a daily basis with serious consideration and implementation of this management.
Reliability: With their long-term commitment to maintainingour strong business relationships you will discover that Aurora hold a close bond with their operators. Not only are these operators reliable and timely but they will often go above and beyond the customer expectations due to their enthusiasm and kind heartedness.
Variety: Not only do Aurora offer you group tours and transfers for budget trips, they can also arrange luxury private tours and transfers to offer you the most comfortable way to enjoy your trip. When you are unsure what to do simply contact them for information about what’s available in your chosen destination. They can arrange a variety of experiences such as elephant trekking and swimming with the elephants at the only Asian Elephant Foundation approved camp on Koh Chang, diving and snorkeling across Koh Chang, Koh Kood and Koh Mak, fishing tours, ATV and trekking in the jungles for the adventurous, guided tours to discover the local areas, visits to the mangrove forests and local temples, cycling Low Carbon Trips, swimming with dolphins and learning local culinary cooking.
Aurora Koh Chang Travel welcome you to trust your expectations, hopes and wishes into their hands to bring to you the unparalleled Trips, Transfers, Tours and Experiences you have been searching for.
Aurora Koh Chang Travel
10/11/6 Moo 4, Klong Prao
Amphoe Ko Chang, 23170
(Office is opposite Klong Plu Waterfall turning)
Tel: 093 176 5632
Opening Hours: 09:00 – 12:00, 14:00 – 17:00